Current Shipping Status & Information
Welcome to our shipping information page!
PlatinumLED continues to witness an absolute explosion of orders shattering all previous records! The current demand for the newest Generation 8 BIOMAX is surpassing anything that we could have ever prepared for and we can't thank our global family of customers enough for the trust and support.
All order are shipped in the chronological order that they are received in. The sooner an order is placed, the sooner an order will ship.
Posted below is the current inventory in-stock and shipping information. Please always make sure to check this page for up to the minute information and inventory levels. Dates listed are the estimated time to process and ship an order. Time in transit is separate and will depend on your proximity to our warehouse in California, USA. Please check the time expected time in transit map at the bottom of the page for transit time. Please note that processing time and time in transit are two separate durations.
PLEASE NOTE! All posted shipping ETAs quoted are our best approximation and ALWAYS valid but are always subject to change as we move closer to the final date according to daily operations or freight transport situations beyond our control. We are unable to individually notify each order and you must check this page for up to the minute ETAs. Due to absolute explosive demand for our products these inventory levels can change very quickly and without warning.
PLEASE MAKE SURE TO CAREFULLY CHECK YOUR MODEL AND ORDER NUMBER SPECIFIC SHIPPING ETA BELOW! All orders ship as soon as they are able and customer service us unable to give any specific time or date for individual orders since all orders are with the warehouse. Your order will ship the very moment that it is able to in the order that it was received. You will receive an automatic shipping confirmation email with tracking information as soon as the system has this information. If you have not received an email, then your order has not shipped.
Current expected time to ship by Model/Location - Please make sure to check your model type carefully! Please also note that time in transit once shipped is a different quote and for this you must reference the UPS chart at the bottom of this page.
THE SOONER AN ORDER IS PLACED, THE SOONER IT WILL SHIP! DO NOT DELAY!
BIOMAX SERIES LIGHTS:
BIOMAX 300 -
USA/Canada: All open and new orders: **OUT OF STOCK** - ETA WEEK OF 5/3
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIOMAX 450 -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIOMAX 600 -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIOMAX 900 -
USA/Canada: All open and new orders: **OUT OF STOCK** - ETA WEEK OF 5/3
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
SaunaMAX PRO -
USA/Canada: All open and new orders - **OUT OF STOCK** - ETA WEEK OF 5/3
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
RACKS/STANDS/ACCESSORIES:
Tabletop stand -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
Mobile Rack Stand -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
Horizontal Rack Stand -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
Wall Mount Bracket -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
Mobile Floor Stand -
USA/Canada: All open and new orders: **OUT OF STOCK** - ETA WEEK OF 5/10
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIOMAX XL Motorized Horizontal Stand -
USA/Canada: All open and new orders: **OUT OF STOCK** - ETA WEEK OF 5/3
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
SaunaMAX PRO Stand-
USA/Canada: All open and new orders - **OUT OF STOCK** - ETA WEEK OF 5/10
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
Desk Mount Arm Stand -USA/Canada: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **OUT OF STOCK/UNAVAILABLE** - NO ETA
BIOMAX Professional Touchscreen Remote Control -
USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIO SERIES LIGHTS:
BIO 300 - USA/Canada: All open and new orders: **OUT OF STOCK** - ETA END OF MAY - WILL UPDATE
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIO 450- USA/Canada: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
BIO 600 - USA/Canada: All open and new orders: **IN STOCK/SHIPPING NOW - 1-5 BUSINESS DAYS**
All Other Countries: **IN STOCK/SHIPPING NOW - 7-10 BUSINESS DAYS**
All days quoted are business days from the day the individual order was placed and do not include weekends or holidays.
All dates quoted are our best approximation but can be subject to change as we move closer to the final date according to daily operations or freight transport situations beyond our control.
Time In Transit:
All USA/Canada orders ship via UPS with signature requirement from our Southern California facility and are shipped in the order received. The time in transit to your destination depends on your proximity to our distribution facility.
Click this link to view the exact UPS Ground time in transit map to your shipping address
Shipments to Canada generally take around 7 days.
Shipments to all other countries originate from our international shipping depot located outside of the USA and ship via DHL/FedEx/UPS/TNT with time in transit after the stated processing time above of around 3-10 days. Due to the current worldwide shipping delays, this may be extended due to situations outside of ours or the carriers control.
PLEASE NOTE: All orders to any non-USA destination will originate from outside of your country and your local, country specific import duties, taxes, and brokerage fees will be due and payable upon delivery.